Juliana
09.03.2025
Such a lovely place went here for my cousins birthday so welcoming honestly recommend for a chill and peaceful time
Muhammed Naveed
09.03.2025
Fully Decorated place, service is great. Lambchops were terrific, and Biriyani was salty but didn’t realise until got sick the next day.
The takeaway meat box Achar Gosht was full of chemicalised Salt and bitter as sick, roti crap. Had to throw it in the bin.
Conclusion: people are welcoming to the decorated place which is reflected in price. They may need to question the kitchen about why the spices went wrong.
Editing eyes: when “ kitchen staff play passively “against boos ! then eatin' is occasionally good but, the takeaway is always poisoned. It makes it dangerous for all.
hassan hussain
09.03.2025
I had a frustrating experience at Alam Restaurant in Small Heath. To place an order, you have to scan a QR code, which takes you to an online menu. However, it forces you to register and sign up before you can even order – which is unnecessary and annoying. On top of that, of you want to connect to their WiFi, which doesn’t work properly because the process only allows facebook sign-in other methods don't work i.e. google sign-in or their non-social platform form, making the whole process even more frustrating. No one offered us a physical menu either, which would have made things much easier. Not one waiter or worker showed compassion for the long wait or acknowledged things weren't going to the expectation of the customer and they didn't even check if our food was ok.
The prices are also quite high. The service was poor as well. I waited over 50 minutes for food, and it was just for a table of two. I understand it was a busy day and it's ramadan but for a restaurant as big as Alam, the kitchen should be able to handle the rush better.
The food itself wasn’t bad, but the overall experience made it not worth it
Mohammed Yusuf
08.03.2025
Absolutely atrocious all over disgusting food and staff morale and behaviour
Farrah
08.03.2025
The customer service was appalling. We ordered food before Iftar and was told we would get the food after 20mins. It didn’t come until after over an hour and the chicken parmesan was chewy the achar gosht was not nice. The staff were ignorant. I would never go there again.
Ron C
07.03.2025
Amazing food and warm service! Great atmosphere. Would highly recommend
faizan ahmad
07.03.2025
Last night 7/3/2024 best ever experience in Birmingham at alam everything was great this is my first time in my life i m giving review to any restaurant by my own i feel that they deserve review
Saalif Faaz
04.03.2025
Mohammed Hashim gave great service.
Leshae Lewis
01.03.2025
Great customer service, lovely atmosphere for family & romance. Many good options but, I’ve only had two (smash burger and sirloin steak) which were both upto standard :)
Heather Pl
01.03.2025
Chai with a white chocolate cookie dough
Beautiful restaurant, accompanied by calm music.
The waiter was super helpful and prompt with taking orders.
Thank you!
Ayisha Sadaf
27.02.2025
We visited as a big group and were seated separately, but the staff managed everything very efficiently. The service was smooth, and they ensured we were well taken care of throughout our meal. We ordered a variety of dishes, including the mix grill, lamb achari, nihari, rogni naan, and kastori – all were well-cooked and tasted amazing. The flavors were rich and authentic, making for a great dining experience.
d van
25.02.2025
So I ordered a chicken burger and chips. The burger was tiny with one lettuce leaf and tomato slice in it along with mayo. Without the sauce it was bland.the chips were terrible. They were dried out and crispy like crisps!! Don't know if they had old oil that created that effect. For the price I expected much more. My local Rio's provide better food. Won't be buying from here again.
Maryam Saeed
24.02.2025
AMAZING!
Soma O
23.02.2025
They seriously need to serve like a restaurant! They bring each person’s food separately. One person is eating, after 5 mins they bring another dish out. Serve all of the table at once!
Ordered med-rare steak and it was really undercooked almost Blue. No apology just ‘oh it just needed 2 mins more cooking’..
Rib eye steak is usually one piece of thick steak yet they served 2 pieces of thin meat.
Burgers and chips portion size are very small
Sumi
23.02.2025
No tap water. Waited 10minute for 1 bread! The sea bass was a small portion and the steamed vegetables weren’t nice.
Mohammed Mohammed
23.02.2025
Poor service. We went there as a family. They brought the food one person each 15 minutes. We didn't eat as a family. I got a Grilled Chicken Burger 🍔 that was so tiny I could eat with two bites. The chips could also be counted! It was a second time visiting here as last time we had bad a experience but we gave them another chance. It was disappointing again unfortunately. I never leave bad reviews unless I have no choice.
Saima Yasin
23.02.2025
Good food, excellent service, Muhammad Asham looked after us well, service with a smile
Ismail Yasin-Hussain
23.02.2025
Muhammad Asham was a great server, will come again soon. Definitely try movenpick icecream
Selam Kebede
23.02.2025
Mohammed Hashim was a great waiter!! Gave us a great service!
W M
22.02.2025
Gone very down. You can see why it's virtually empty. Nihari hard in some places, inedible and felt uncooked. Too spicy for kids. Chicken dish very dry without curry masaalah. Overpriced. Two mains three naan one omelette and two desi teas over £55. Will not be visiting again. Save your money and go somewhere better. You're paying for fancy decor here. Food is awful.
N I
22.02.2025
Held our first motorcyle meet of 2025 here at Alams. We met up for breakfast with circa 20/25 people and was concerned about how they would service such a number and maintain high standards of food.
But wow... hats off to the staff. They wwrre well organised. Tables were served quickly and staff had it all under control. Not 1 complaint from the 20/25 attendees.
Staff were brilliant. Service was brilliant and food was amazing.
Jazakallah khair for having us and we will definitely be back for more inshallah.
Alan
21.02.2025
Excellent as always. Very family friendly atmosphere and top-notch food.
Hassan Jaylani
21.02.2025
Very nice food and experience. Excellent service from all staff especially brother Bisharat! Allah bless them all, Ameen
